Frequently Asked Questions

Our Clothing

Right Here At Home is a family clothing brand started by a new mom and dad (now proud parents of three!) who began it as a little Etsy store catering to the clothing needs of mothers and kids. Being a woman and family-owned brand, our focus now is on offering creative designs and quality clothing for people from all walks of life. 

Learn more about us here.

We use high-quality dyes and Direct-to-Garment (DTG) printing to create our designs so they don’t peel or fade due to regular wear and tear and frequent washing. However, sometimes minor imperfections such as ink misplacement, missing ink, or color run do occur. This doesn’t mean the items are damaged. We believe in full transparency so all such items are available in our sale section at 65% off. A close-up of the imperfection is included in the product images.

Yes! We love creating custom designs on demand! If you have something in mind, feel free to reach out to us with your request. We’re also happy to discuss your specific design needs and create something unique just for you, whether it's adding a personal touch, incorporating a unique message, or adjusting colors. 

See our custom printing policy for more.

Discounts & Programs

If you’re placing an order with us for the first time, you can sign up for our newsletter and receive 10% off on your purchase. This way we can also keep you informed about upcoming sales, new releases, and giveaways.

Yes! We love rewarding customers who spread the word about our homegrown brand. For each successful referral, you can win a $10 coupon. 

See our referral program policy for more details.

Yes, we have a robust loyalty program where you can earn points to get exciting discounts on your orders. We appreciate you supporting us, and this is our way to give back. 

Read about our Home Loyalty Points for step-by-step instructions on how to join.

If you have a GovX ID, we want to thank you for your service and help you save up to 15% on your purchases from us. This includes military personnel, their families, and first responders. 

Check your eligibility and learn how to get this offer on our GovX ID Military and First Responder Discount page.

Shipping, Returns & Exchanges

Our approximate processing time can be located at the top of the website. Upgraded shipping goes into place after the processing time. Priority shipping is 1- 3 days, depending on your location, and priority express shipping is 1 - 2 days, depending on your location. International shipping times vary depending on location. 

Please see our Shipping Policy for more details.

We only accept returns for items in their original condition with all tags intact. For any returns or exchanges, please notify us beforehand. We do not offer refunds for returns at the moment, only store credits that you can use for your next purchase. All final sale items are ineligible for returns. 

Please see our Returns & Refund Policy for more details.

Care & Maintenance

We always recommend washing inside out on cold wash with similar colors and drying on a delicate setting. Some garments have a unique look because of the special dyeing and finishing processes. The irregularities are a desired effect and give each piece its special character. Depending on the garment, there may be pattern inconsistencies and/or color runs. 

Unfortunately, pilling is the result of normal wear and tear and is not considered a defect. It’s caused by broken clothing fibers on the surface that become tangled. Over time, these threads clump together, forming the characteristic lint ball that is stuck to your clothing. 

During a wash cycle, they can attract loose micro-threads, speeding up the fabric pilling process. Clothes pilling can also happen with everyday friction such as parts of your clothing rubbing together, a backpack or purse, or even moving around on the couch.

To prevent pilling, opt for sturdy fabrics that are tightly woven and made from durable materials. Clothes pilling is most common with looser, shorter fibers. Knitted fabrics tend to pill more than woven ones, and clothes made from wool, cotton, polyester, acrylic, and other synthetics tend to develop pills more readily than silk, denim, or linen. 

We stress our clothes every time we wear them—therefore, some degree of pilling is always possible. However, there are some ways you can help slow down or prevent fabric pilling by reducing the friction or abrasion your clothes experience day-to-day. This could include avoiding wearing a backpack with your favorite top, reducing your layers to prevent fabrics from rubbing, or choosing a tightly woven fabric as your second clothing layer. 

These precautions won’t get rid of pilling altogether, but they can help slow down the process.

You can remove pills, lint, or fuzz from clothes by using a fabric comb or battery-operated pill/lint remover. Both of these methods help carefully cut or scrape away the fabric pills. This is also how to get fuzz and pills off sweaters which can show up on this loose fabric even after the most careful washing. When done correctly, you’ll end up with clothes that look as good as new.


We recommend that you utilize the sizing chart located in the pictures of all listings to ensure you receive the correct fit. Each shirt is made to order.

Wholesale & Collaborations

Yes! We love collaborating with influencers, shops, and other brands through giveaways, discount codes, and product exchanges. If you want to collaborate with us, please contact us.

Yes, we do offer our products at wholesale prices for brick-and-mortar stores. The pricing would depend on the product and quantity you’re interested in purchasing. Please fill out our contact form to get in touch, and we’ll respond as soon as possible.